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Showing posts with label Honor. Show all posts
Showing posts with label Honor. Show all posts

Wednesday, May 25, 2016

For-profit and nonprofit businesses: are we all the same?

Are nonprofit organizations any different from for-profit businesses?

For years, many professionals have encouraged us to think about nonprofit organizations just like you would a "regular" business.

I agree...to a point.

The easiest delineation between the two business types is that for-profit businesses distribute profits to shareholders, while nonprofit businesses reinvest profits in the mission of the organization. Nonprofit organizations definitely need to understand their "product," follow sound financial and operational practices, and all companies, regardless of classification, need to generate a profit to preserve long-term sustainability and the success of its purpose.

But when the bottom falls out, I expect something different from nonprofit organizations.

Recently, a nonprofit organization that I have been deeply involved with as a volunteer for almost 20 years, made business decisions that I have a hard time understanding. Ten people, several of whom I count as friends, who provided exemplary service and supreme dedication, were let go with less than a day's notice. They received calls in the morning and by the end of the day, they were unemployed.

I'm sure there are facts I don't know. And I'm told that this is the way it is done. This is “normal business practice” nowadays.

I've seen this happen at more than one nonprofit organization, and it makes me angry.

The line between nonprofit and for-profit companies is more blurry every day. With companies like TOMS, Warby Parker, and many others, it's becoming harder to tell which is a for-profit and which is a nonprofit. For many consumers, it doesn't really matter. I get that.

For better or worse, the nonprofit sector has traditionally claimed the high ground of being morally superior to our for-profit brethren. Not only does the mission come first, but we also care for our team. We're more humane. We're collaborative. We're “family.”

Business practices that treat employees as disposable leave us with little to differentiate ourselves from the traditional for-profit sector. So we might as well go to “the other side” and make more money. Or better yet, work for a hybrid corporation like TOMS.

I could be making more money. I probably should be making more money. But instead of becoming an accountant, or something else, I chose fundraising. I chose to work with small nonprofits. I chose to pour my heart, soul, time and money into the philanthropic sector. And increasingly, I am disappointed in business practices of organizations that purport to be the leaders in the sector.

Alexis de Tocqueville's Democracy in America is often quoted in reference to philanthropy. Tocqueville writes this on associations in the US:

"In the United States, as soon as several inhabitants have taken an opinion or an idea they wish to promote in society, they seek each other out and unite together....From that moment, they are no longer isolated but have become a power seen from afar whose activities serve as an example and whose words are heeded."

When we come together, when we have shared values as a group, we have the power to change society. We have the power to treat people with dignity. We serve as an example to others of how to work with respect for one another. Things that the charitable sector has historically had at its core.

In an effort to make the nonprofit sector "more like a business," I hope that we have not forgotten that the word “philanthropy” means “love of your fellow man.”

***
This blog first appeared on the GoalBusters Blog and reflects the personal opinions of Alice Ferris. But Jim Anderson probably agrees, since we both wrote the GoalBusters manifesto that outlines our values.

Saturday, January 3, 2009

Staying True to Your Guiding Principles

Jimism #171 - "There is a difference between serving your community and protecting your commodity."

Most nonprofits are truly committed to serving their communities. They understand that the reason they exist is because there are real people with legitimate needs for their services and outreach. These organizations fully invest their funds and resources to meet those needs. When faced with difficult times, these philanthropies dig deep and make sacrifices all the while striving to maintain the quality services and the quantity of those served.

Sadly however, some nonprofit organizations forget their mission. They forget that they exist to serve. But let’s face it, organizations don’t make decisions, people do. And it can be devastating when a decision maker or influential board member begins to hamper an organization’s effectiveness in pursuit of their own agenda.

Why?
What might cause someone to pursue paths that seem contrary to their philanthropy’s mission?

Fear
Are they merely frightened? Do they begin to “hunker down” and impose a scarcity mentality that can be debilitating to their team, their volunteers and their constituents? If so, is their fear based on what’s good for the organization or on self-preservation?

Agenda
Is this a pattern of behavior? Are their actions temporary due to conditions or do they seem motivated by a pursuit of personal power or empire building? Is there a preoccupation with protecting individual legacy?

Identity Crisis
When these motivators are in action, decision makers begin to function more and more like a “profit before principles” business manager. They lose organizational vision. They become margin driven.

Appearances
Reality can be less important than the perception that is created by the right chart or graph. They’ll cut expenses to create an illusion of growth. They’ll restrict spending and diminish services strangling the organization and squashing the motivation of their team and volunteers.

If you’re a “business,” there’s nothing wrong with making a profit. But if profit is not your mission, if hefty balance statements are not a part of your vision, why should they guide your decisions?

Getting it Right
I started out by talking about what effective philanthropic organizations do right. They stay true to their mission of service. They remain guided by their organizational vision. They are dedicated to service before self. They are fortunate to have leaders that refuse to be only managers.

When times are tough, these individuals and organizations will be at their best.

---You can ride this wave too.

INNOVATE
Embrace change as a tangible resource that can redefine how you get your work done. Boycott the phrase… “That’s the way we’ve always done it.”

CREATE
Nurture partnerships that can create greater efficiencies than either partner can deliver alone. Tear down the fences. It is a pointless park that no one gets to play in.

EXPLORE
Discover new value patterns. What can you do differently? What can you “refine” and do better? What should be repeated and what should be rejected?

We’re all facing difficult times.

So when you have to make a tough decision in your next meeting, pose this question…

“Are we serving our community or merely trying to protect our commodity?” Jimism #171

View more Jimisms at the GoalBusters Website.

Connect with GoalBusters: LinkedIn - Alice Ferris / LinkedIn - Jim Anderson / Facebook / Twitter / YouTube / Myspace

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