The GoalBusters Elves Sing - GoalBusters "Elves Ourselves" 2009

I can't believe I stayed up this late breathing life into the "GoalBusters Elves" again. Yet, it's true. Here they are (by popular request and "executive order.") Three new elves are introduced... Jeanie, Indigo and Squib. Harry and Stokey have recurring roles. And... this year we sing! (Extended "Director's Cut" coming to YouTube soon)



Another GoalBusters Consulting, LLC Video Production.

Connect with GoalBusters: LinkedIn - Alice Ferris / LinkedIn - Jim Anderson / Facebook / Twitter / YouTube / Myspace

GoalBusters "Elves Ourselves" for Christmas 2008

GoalBusters wishes to share all the joy and happiness of the holiday season with you. Considering that is impossible due to these times of economic hardship, we're sending you dancing elves instead. We hope you enjoy our Holiday greeting!

Meet the new GoalBusters interns... Giggles, Scout, Sparkles, Harry and Stokey! Merry Christmas!



Another GoalBusters Consulting, LLC Video Production.

Connect with GoalBusters: LinkedIn - Alice Ferris / LinkedIn - Jim Anderson / Facebook / Twitter / YouTube / Myspace

Merry Christmas from GoalBusters! If you missed Flagstaff's holiday light parade, here's a quick glimpse at most of the 65 entries in under 5 minutes.



Dharmesh Vora, President of Vora Financial Group graciously sponsored the City of Flagstaff's Holiday light parade for the second year in a row. Thanks Dharmesh for giving such a wonderful gift to our community.

(Jim Anderson Photography/Editing, GoalBusters Consulting, LLC Video Production)

Finding Dollars in a Desert - Tools for Successful Fundraising in Tough Economic Times

In a challenging economy, people make tough decisions about where they spend their dollars. How do economic realities and personal perceptions affect the nonprofit sector? Some decide to give less to each organization they support. Others may choose to stop giving to certain organizations. How do they make these decisions? What efforts can you take to minimize the impact on your organization?

In this interactive session, GoalBusters Consulting's Alice Ferris and Jim Anderson discuss:

-Economic realities for charities nationwide and locally
-"The Perfect Storm"
-Strategies to minimize or avoid these economic pressures
-What to do (and please DON'T do) when a donor says, "I can't contribute now"
-Six things you can do now to stabilize your organization and empower your team
-How to find the "oasis in the desert." Ten practical strategies for successful fundraising regardless of economic conditions.

(Recently hosted by the Yuma Area Nonprofit Institute (YANPI) and Arizona Western College, at the AWC College Community Center (3C) in the Schoening Conference Center, Yuma, Arizona.)


Connect with GoalBusters: LinkedIn - Alice Ferris / LinkedIn - Jim Anderson / Facebook / Twitter / YouTube / Myspace

Finding Dollars in a Desert - Fundraising in Tough Times - GoalBusters Consulting

View more documents from GoalBusters LLC.

LinkedIn - Why it Matters and Tips for Success

LinkedIn is a crucial resource in the branding of your online identity. It is the one online tool that business professionals, community leaders and decision makers use even if they are avoiding other "Social Media."

Who is using LinkedIn? They are mature, well educated, and high income earners.

LinkedIn Statistics from Quantcast.com (11/22/2009)

Visitation/Usage -
Rank: 45th most visited website in the U.S.
Unique Monthly Visitors: 15.2 Million US, 30.2 Million Global visitors
2% of visitors are "Addicts" making up 40% of all visits.
39% of visitors are "Regulars" making up 45% of all visits.
59% of visitors are "Passers-by" making up 15% of all visits.

Demographics -
Age: 79% Are 35 or older
Education: 80% Are college educated. They are twice as likely to have Graduate Degrees than other internet users.
Income: 69% Make $60,000+ / 38% Make $100,000+

Creating a Profile
When creating or updating a LinkedIn profile remember that in many ways it is similar to an online resume. Much like a resume, your goals vary dependent upon your current employment status. Are you looking for a job? Interested in changing jobs? Or simply maintaining your personal "brand integrity."

Here are some tips that may help.

Photo: Select a professional "head shot." This is not the place to show how cute your kids or kittens are. Choose a sharply focused, closely cropped head shot. Crop well below your chin and leave a small space above your head. Fill the frame, don't crowd it. Be sure you're dressed professionally, looking directly into the camera and smiling. This is essentially Part 1 of your "virtual handshake." It's your eye contact.

Updates: These updates serve as a pulse of what you "do." Like Twitter they are short updates on status and activity. Unlike Twitter avoid posting random stream of consciousness. Remember 59% of LinkedIn users are "Passers-by" and likely only get their "Network Updates" once a week.

1. Relevance - Seek opportunities to provide relevant information about your professional career and experience. Include information about events, trainings, workshops, volunteer work, non profit support, etc.
2. Content - Provide links to relevant websites, photos, videos, etc. This gives viewers of your profile a way to actually interact with you even if you aren't aware of it.
3. Tone - The updates should lean towards professional decorum but shouldn't be sterile. Occasional humor is encouraged.
4. Filter - These updates should offer insight to your personality but recognize there is a line you shouldn't cross. Provide information you would share with coworkers, not what you share with close friends.
5. Value - Avoid posting mundane drivel. There is no quicker way to turn off a prospective employer or business associate than to make it clear your posts aren't worth reading.

Summary: - This section will look different dependent upon your current employment situation, goals and personality. For the most part remember you're not really telling a story, you're presenting a product... "you." It's good to talk about experience, core strengths, values, aspirations and goals. Avoid redundancy of directly repeating information presented elsewhere in your profile unless it is a core message point. Keep in mind, this is your elevator speech, be brief. "Jimism #372 - Your elevator speech shouldn't take more than 3 floors."

Specialties: These can be simple skills bullet points or very short descriptive sentences. It's important that you are fully representing your skills, but avoid overkill. Choose the most important things to share in this section. It is called "Specialties" not "Everything."

Experience: When listing work experience don't simply provide a list of tasks you completed. Think in terms of why the completing the tasks was important. What was the end result? It's about spinning tasks to describe impact and importance. If you answered phones, did you "coordinate and facilitate customer service and satisfaction?" Don't "go nuts" you want to be descriptive but direct. You don't want to make every sentence appear to be "long winded" and self-aggrandizing.

Education: Pretty straightforward. Where did you go? When was that? (you might opt to skip years if you fear you'll be discriminated against based on age. Is it possible you'll be viewed as too old or too young?) What did you study? What activities and organizations did you participate in.

Additional Information: This is a valuable section in sharing information about organizations or causes that are important to you. It also allows you to share important accomplishments. Think of this as the part of the interview when you are asked, "So, tell me a little about yourself." What should you share? Rule of thumb, Keep it relevant and interesting. Quirky is okay here. It demonstrates your personality.

Social Media Cross Promotion: Should you link your personal sites to your professional LinkedIn Profile? I would say yes, but only if you are willing to invite "acquaintences" to your other social media worlds. Remember, when it comes to Social Media not everyone is really a "friend" in the classic sense of the word. How open are your networks? Do you ever post anything you wouldn't want a supervisor to see? If you want to maintain some privacy, you may want to skip linking your personal and professional profiles.

I hope these tips help. I encourage feedback and/or questions.

Connect with GoalBusters: LinkedIn - Alice Ferris / LinkedIn - Jim Anderson / Facebook / Twitter / YouTube / Myspace

For more Social Media tips, see Social Media FAQs Part 1 which discussed the mechanics and logic of initial Social Media profile set up.

When Developing Your Year Long Fund Raising Plan, Conduct a SWOT Analysis

Excepted from the GoalBusters' Webinar: "Developing a Year Long Fundraising Plan"
Reprinted in The Major Gifts Report, November 2009

In the process of developing a year-long fundraising plan, it’s important to analyze any previously developed fund raising plans, say James Anderson, a partner at Goal Busters Consulting, LLC (Flagstaff, AZ).

One way to do that is to conduct a “SWOT” analysis, he says, in which you look at your organization’s strengths, opportunities, weaknesses and threats.

Anderson outlines what to look for when analyzing each of these areas:

Strengths (internal)
What do you do well or exceptionally? What unique value do you offer? Often this will be your primary strength. What are the things you want to keep doing that you do better than other organizations?

Opportunities (external)
What could you be doing or doing more of? Where are the areas you could extend your offerings, your services, your programs? Where could you potentially tap into donors and donor bases that you may be currently overlooking or not fully capitalizing on?

Weaknesses (internal)
What are the things you know you are not doing well? Are there things you need to change because it feels as though you just keep pounding your head against the wall? or are they things you simply don't do well either because you don't know or don’t have the resources to do properly?

Threats (external)
What things will potentially negatively impact your plan and your organization? When you identify a threat, one way to assess it is to ask yourself what the worst-case scenario is. Some examples of external threats: 1) You are heavily grant-funded and funds are going to dry up and you know that; 2) You are heavily funded by a foundation and investments aren’t returning as strong as they used to and you know that will negatively impact gifts to your organization. “When assessing threats, you'll be facing either ‘conditions’ or ‘problems,’” he say. “Conditions are things you may have to address or handle but you have no real control over. You have to Manage, Accept or Adapt to conditions. However problems are something which you can Solve, Resolve or Fix."

When looking at your SWOT findings, you want to look for intersections, says Anderson:

· Where strengths and opportunities intersect, invest. You want to invest more of your resources, time, and capital on these opportunities.

· Where weaknesses and threats intersect, You may want to consider divesting yourself of that project or program, unless it is something you truly must maintain.

· Where strengths and threats intersect, defend. “If you have an external threat to one of your strengths, don’t let that negatively impact something that you do well, “ he says. “Instead, analyze what that situation is and determine how you can best continue to capitalize on that strength.”

· Where weaknesses and opportunities intersect, you should identify what you can improve on. “It may be a situation in which you can bolster the area of weakness or capitalize on what the opportunity is with the investment of additional resources, but that is a decision where you will have to look at whether your internal resources will allow it, and whether the return on investment (ROI) is worth the commitment of the additional resources,” he says.

Sources: James Anderson, Partner, GoalBusters Consulting, LLC, Flagstaff, AZ. Phone (928) 890-8239. E-mail: jim.anderson@goalbusters.net

AFP Kaleidoscope Thought Leader Column: Fundraising through a Different Lens

The following column was featured in the November 2009 issue of the Association of Fundraising Professionals' Kaleidoscope newsletter. To see the newsletter on their website, visit AFP Kaleidoscope (Online) and to become a member, visit Join AFP!

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People often ask me, “Where are you from?” I know what they are trying to ask, but most of the time I answer, “I’m from Wisconsin.” I was the first Chinese baby born at Beaver Dam Lutheran Hospital. At the time, our family was the only Asian family in Dodge County, Wis. As a child, like many minorities in small communities, I wanted nothing but to fit in. That experience made me adaptable, so I generally can find ways to connect with whatever culture I am in—except, ironically, the Chinese community. My family and I were so focused on fitting in that I received minimal exposure to Chinese traditions and norms.

When we interact with others one-to-one, it is usually easy to find things you have in common. Because of this natural inclination, we have focused on finding similarities among diverse communities as well: Where do we have common ground? How are we alike? While we need to build bridges and find those connections among communities, sometimes it feels as though we ignore the richness our differences offer.

For example, I have had the privilege of working with the Hopi Education Endowment Fund in Kykotsmovi, Ariz. (www.hopieducationfund.org), for several years. When we first started working together, we attempted to take western best practices in philanthropy and apply them to its situation. Some practices did translate well, such as most special-event strategies and direct mail. However, as we dove deeper into more complex strategies, highlighting cultural differences became the key.

When we attempted to start our planned-giving program, we initially looked at naming the program after a prominent Hopi leader who had just passed away. Culturally, planning for death is taboo among the Hopi. From what I had learned over the past few years, when you pass from this earth, those who survive are not to spend too much time mourning you, for that could block your passage into the next world. Naming a planned-giving club after this leader was not appropriate, and also raised concerns about the overall appropriateness of planned giving on Hopi in general. At one point, someone observed, “Planned giving won’t work on Hopi.”

Undeterred, we deconstructed the program: What were we trying to accomplish at the core of this? First, we wanted to provide a long-term source of funding for the organization. In addition, we wanted to offer people the option of transferring assets at a later date-and potentially give the organization a larger gift than they could afford from current cash. Those were the fundamentals, which apply to almost any planned giving program.

With those basics in mind, we requested the assistance of a Hopi language expert and started brainstorming about cultural aspects that might support our activities. After many months of discussion and reflection, a member of our committee brought forth the concept of “no’a.”

No’a has changed the way that I speak of planned giving, even when off reservation. No’a is how one generation passes valuable assets—knowledge, wealth or possessions—to the next. The elder carefully considers those around him or her and then selects a caretaker who will use the asset responsibly and share it with the community. By emphasizing this cultural norm, the fund has created “No’ayatiwqam: Those Who Have Given,” its planned-giving club that focuses on how the donor can select a responsible caretaker, such as the Hopi Education Endowment Fund, to continue to share assets with Hopi students for generations to come.

In a well-intentioned effort to break down barriers among diverse communities, we sometimes miss the color and depth that our differences can bring. As I have worked with other diverse communities, I have come to value my own cultural aspects more, and am starting to take steps toward bringing my family’s Chinese traditions into my philanthropy. By carefully analyzing philanthropic norms, finding the universal core concepts, and adding cultural strengths to these best practices, our profession will be able to make an even greater difference in the many unique communities that we serve.

Alice L. Ferris, MBA, CFRE, is a partner with GoalBusters in Flagstaff, Ariz.