This is our soapbox

This is our soapbox on philanthropy, fundraising, the charitable sector, and the world. For more information, visit GoalBusters.net or call 888.883.2690.

Sunday, June 2, 2013

100 Days of Gratitude, Day 1: Are words enough?

I thought it was going to be really difficult to pick the first person to say thank you to as part of the 100 Days of Gratitude. But sometimes things just fall into your lap.

We were at the National Federation of Community Broadcasters Community Radio Conference last week. On the first day, Ginny Z. Berson, Vice President for Federation Services, and the anchor of this organization, announced her retirement. (See below for Jim's video of her speech.)

No question who I would thank now. The trouble was, how?

It seemed impermanent to pull her aside and just say thank you for her almost 20 years at NFCB and much more than that in community broadcasting. So I pulled out a notecard and a pen.

First of all, I discovered how infrequently I write long-hand, because my hand started to cramp up!

But more importantly, I discovered how hard it is, sometimes, to articulate how valuable and important someone has been. When someone has been a role model, a pillar of the sector, a stalwart champion of the underdog, and a no-nonsense fighter against injustice, it's hard to capture her impact.

I wrote my short note, and I hope she understands that my words are just the tip of the iceberg of the gratitude I feel for her personal commitment to the broadcasting community.

And so it begins.




######

Connect with GoalBusters Facebook Twitter Blogger YouTube pinterest
Alice Ferris, ACFRE LinkedIn Facebook Twitter pinterest Skype alice.ferris
Jim Anderson LinkedIn Facebook Twitter pinterest Skype GoalBustersJim

Tuesday, May 28, 2013

100 Days of Gratitude

Have you said "Thank you" to someone today?

whatwillmatter.com
One of our more popular presentations recently has been Development from the Donor's Point of View. In it, we talk about how our fundraising systems, lingo and metrics sometimes get in the way of developing connections and relationships with our donors. At the end of the session, we ask our participants to schedule two appointments...just two...to talk with a donor and thank them for their support.

This got me thinking.

What if I connected with someone every day and talked with them about their positive impact?

This could mean...

  • Calling or sending a note to a donor telling them how much their support has meant to my organization
  • Giving a small gift card to a support staff person who has made life better
  • Contacting a friend or family member just to thank them for believing in me or being there when I needed them
  • Reaching out to someone who seems to need a mental or spiritual boost.
Then I started thinking bigger. What if I made a pledge to express my gratitude to someone every day for the next month? Then Jim pushed me bigger: "100 days is a good number." (Always asking for more, that Jim.)

So here it is. Starting June 1, the GoalBusters "100 Days of Gratitude" challenge. 


I pledge to post a short blog and Facebook post each day starting June 1 about how I expressed my gratitude and what happened. (Names may be changed if necessary, but the overall story will remain.) Like our Facebook page if you'd rather interact there. 

Feel free to join in the challenge too! Comment on our blog or Facebook post with your own experiences. 

And THANKS.

PS: My warm up activity today was to send compliment emails to US Airways about an exceptional flight attendant, Tim, and a really sweet US Airways Club agent (in Charlotte), Shellee. I hope they actually get the emails!

######

Connect with GoalBusters Facebook Twitter Blogger YouTube pinterest
Alice Ferris, ACFRE LinkedIn Facebook Twitter pinterest Skype alice.ferris
Jim Anderson LinkedIn Facebook Twitter pinterest Skype GoalBustersJim

Wednesday, December 5, 2012

Don't Hire Me: Six Reasons to NOT Hire a Development Professional


If your organization is thinking about hiring a development professional for the first time, whether a staff person or a consultant, DON'T do it if the following are true!


(That may sound strange coming from someone who makes a very modest living raising money professionally, but stick with me here.)

1. You needed the money yesterday. It may seem counter-intuitive, but you do NOT want to hire someone dedicated to fundraising when you're desperate. The new person will not have the time to develop the relationships, won't be able to secure sustainable gifts, and either will end up raising less than you could alone, or will create a situation that will eventually blow up or burn out.

2. You don't have anyone else who's willing to participate in fundraising activities. Development professionals are there to structure the program, provide expertise, execute the support functions for the development process, and ultimately, to make the sure the fundraising strategies are actually producing money. This does not mean that the development staff person does EVERYTHING. The head of the organization and the head of the board, at minimum, need to participate.

3. You aren't willing to give the development professional some autonomy. No donor wants to hear, "I need to check with my supervisor." Provide structure, but then be willing to give some degree of authority.

4. You aren't ready to enforce accountability. On the flip side, you will need to monitor what's going on. This person is out in the community selling your organization's reputation and you need to know that he or she is saying the right thing and promising things you can deliver. You can't be totally hands off no matter who you hire.

5. You're not clear what you want the person to do. Be certain about the person's job description. Don't throw in everything that you don't have time to do. Furthermore, once you've determined scope of work for this position, do not let others try to do the job too, even if they used to be responsible for the task.

6. You aren't in a position to invest in this position long-term. Fundraising is about relationship development. That does not happen overnight. If you do not have the resources to keep this position in place for at least three years, re-evaluate. It will take 2-3 years for a new development program to take hold.

You want to provide the greatest chance for success for any new staff person, and a development staff person is no different. Create an environment for success and your investment will return many rewards.

######

Connect with GoalBusters Facebook Twitter Blogger YouTube pinterest
Alice Ferris, ACFRE LinkedIn Facebook Twitter pinterest Skype alice.ferris
Jim Anderson LinkedIn Facebook Twitter pinterest Skype GoalBustersJim

Labels

Alice Ferris (99) Jim Anderson (72) AFP (41) ACFRE (39) goalbusters (33) GoalBusters Consulting (31) CFRE (30) fundraising (30) Training (23) nonprofit (23) 100 days of gratitude (21) Association of Fundraising Professionals (18) Presentations (18) 100 days (17) 2009 (15) 2014 (15) AFP Conference (15) gratitude (15) AFPNAZ (14) Social Media (14) 2010 (13) 2013 (13) philanthropy (13) 2012 (11) Workshop (11) travel (11) 2011 (10) Flagstaff (9) How To (9) KAWC (8) Volunteer (8) arizona (8) thank you (8) 2008 (7) Facebook (7) Marketing (7) YouTube (7) 2017 (6) FAQ (6) Food (6) Public Radio (6) Storytelling (6) Tips (6) Video (6) LinkedIn (5) Lowell Observatory (5) Making the Ask (5) NFCB (5) Planning (5) Social Networking (5) Webinar (5) restaurants (5) rural fundraising (5) 2016 (4) Air Travel (4) Chinese New Year (4) Christmas (4) Donor (4) Hopi (4) KGHR (4) KUYI (4) Major Gifts (4) Native American (4) PBS (4) Planned Giving (4) Pledge Drive (4) Public Broadcasting (4) Public Television (4) SlideShare (4) Special Events (4) Stevenson (4) Video Production (4) board development (4) ethics (4) stewardship (4) 2015 (3) Arizona PBS (3) Brand (3) Canada (3) Capital Campaign (3) Chinese (3) Community (3) Development Staff (3) Donor Acquisition (3) Economy (3) Elf (3) Elves (3) Goals (3) HEEF (3) Haiku Deck (3) Health Care (3) Holiday (3) Jimisms (3) KAWC Colorado River Public Media (3) Manifesto (3) Mission (3) North Country HealthCare (3) Passion (3) Photography (3) Promotion (3) Research (3) Small Shops (3) Wisconsin (3) Year-End Giving (3) customer service (3) diversity (3) phoenix (3) prescott (3) resolutions (3) yuma (3) 2007 (2) 2020 (2) AFP TechKnow (2) Accreditation (2) Advancing Philanthropy (2) Alice's Restaurants (2) Baltimore (2) Books (2) Business Strategy (2) CFRE International (2) Chronicle of Philanthropy (2) Coaches (2) Commentary (2) Communication (2) Conference (2) Congress (2) Dancing (2) Dr. John H. Caskey III (2) Elta Foster (2) Foodspotting (2) Fundraising Campaign (2) Funny (2) Guiding Principles (2) Honor (2) Hopi Education Endowment Fund (2) House of Philanthropy (2) Humor (2) Immigrant (2) Jib Jab (2) KAET (2) NAU (2) Navajo (2) New Orleans (2) Partners (2) Plan (2) Press Release (2) Profile (2) Prospecting (2) Relationships (2) Respect (2) Resume (2) Reviews (2) Sanders (2) Schultz Fire (2) Singing (2) Strategic Planning (2) TechKnow (2) Toronto (2) Trust (2) Twitter (2) VIP (2) Values (2) Velvet Rope (2) Visionary (2) Vora Finacial (2) accountability (2) anniversary (2) appreciation (2) award (2) career satisfaction (2) change (2) checklist (2) code of ethics (2) crisis (2) crisis communication (2) cultivation (2) culture of philanthropy (2) development (2) development cycle (2) diverse communities (2) education (2) goal setting (2) habits (2) introspection (2) jobs (2) lapsed donors (2) las vegas (2) lessons (2) new year (2) personal (2) san diego (2) tripit (2) washington DC (2) 2019 (1) 30 day plan (1) 60 minutes (1) AFP Foundation Canada (1) AFP Meeting (1) AFPeeps (1) ALD (1) AWC (1) African American (1) Alexis de Tocqueville (1) Alpha Lambda Delta (1) Andrew Philips (1) Angry (1) Animoto (1) Anna LaBenz (1) Annagreta Jacobson (1) Apps (1) Arizona Daily Sun (1) Arizona University (1) Arizona Western College (1) Ask the Experts (1) Bequests (1) Bill Ferris (1) Blink (1) Bloomerang (1) Boot Camp (1) Boudros (1) Branding (1) Broadway (1) CAN-SPAM (1) CEO (1) CN Tower EdgeWalk (1) COVID (1) COVID-19 (1) CPB (1) Career Change (1) Case (1) Center on Philanthropy (1) Certified Fund Raising Executive (1) Charity Channel (1) Charlatans (1) Cheerleaders (1) Children (1) Chris Adams (1) Church (1) City Council (1) Cleveland (1) Cold Call (1) Colorado (1) Commission (1) Community Service (1) Compensation (1) Cook (1) Corporate Giving (1) Credential (1) Credentialing (1) Dan Coughlin (1) Data (1) Dating Game (1) Dave Tinker (1) Desert (1) Dharmesh Vora (1) Discovery Channel Telescope (1) Domestic Violence Shelter (1) Donald Sutherland (1) Donation (1) Douglas Adams (1) Downton Abbey (1) Dr. Carl Myers (1) Dr. William J. Rugg (1) EAA (1) Ed Renzi (1) Efficiency (1) Elevator Speech (1) Entrepreneur Magazine (1) Extraordinary Donor Journey (1) FM (1) FTC (1) Family (1) Fan Pages (1) Farm (1) Fast Food Nation (1) Feasibility Study (1) Feedback (1) Fight Club (1) Flagstaff Community Partnership (1) Flagstaff Shelter Services (1) Flood (1) Flowers (1) Food Bank (1) Foundations (1) Founders Medallion (1) Frances McAllister (1) Free (1) Fundraising Effectiveness Project (1) Gallup Q12 (1) Ginny Z. Berson (1) Girl Scouts (1) Giving USA (1) Global Philanthropic (1) Goldilocks Proposals (1) Granite Mountain Hotshots (1) Grant Writing (1) Grants (1) Grants Step by Step (1) Halifax (1) Hash House A Go Go (1) Hawaii (1) Healthcare (1) Hey Eleanor (1) Hiring (1) Hispanic (1) Homeless (1) Hopi Foundation (1) Hospital (1) Houston (1) IAIA (1) ICON (1) Identity (1) Ignorant (1) Immigration (1) In Kind (1) Indiana University (1) JC Patrick (1) JLB Project (1) January (1) Jetpack America (1) Jim Collins (1) Jimmy LaRose (1) KUAT (1) Kaleidoscope (1) Karla Williams (1) Ken Lain (1) KonMari (1) Kristin Taliaferro (1) KristinCoach (1) Latino (1) Lawrence Welk (1) Le Pavillon (1) Legacy (1) Living Social (1) Lodging (1) Los Angeles (1) Lotus of Siam (1) MIP (1) Mabel's on Main (1) Madison (1) Makeover Series (1) Malcolm Brett (1) Malcolm Gladwell (1) Margo Hudson (1) Marshall Rosenberg (1) Mary W. Black (1) Maslow's Hierarchy of Needs (1) McDonalds (1) Meeting Facilitation (1) Methodist (1) Mexican (1) Michael Nilsen (1) Middle East (1) Mike Geiger (1) Montessori in the Park (1) Mr Rogers (1) MySpace (1) NAFB (1) NANOE (1) NPR (1) NSU (1) NaNope (1) Nan Bain (1) Nepal (1) New York (1) News (1) Nietzche (1) Nonviolent Communication (1) Northern Arizona University (1) Organizational Readiness (1) Orlando (1) Oshkosh (1) Ottawa (1) PMDMC (1) PRPD (1) Pacifica (1) Pandemic (1) Parade (1) Partners in Recognition (1) Paul Helford (1) Philanthropist (1) Pittsburgh (1) Plenary Speaker (1) Politics (1) Porgy and Bess (1) Prezi (1) Proposal (1) Publications (1) Quentin Lee (1) Questions (1) Racial Profiling (1) Raku (1) Review (1) Rick Swanson (1) River City Grill (1) Riverwalk (1) Robbe Healey (1) Robert Kiyosaki (1) Ronald McDonald House (1) Rose Marie Ferris (1) SB1070 (1) SEO (1) SWOT (1) San Antonio (1) Saskatoon (1) Scottsdale (1) Service (1) Serving Your Community (1) Shared History (1) Soroptimists (1) Speaker (1) Sponsors (1) Sponsorship (1) Spring (1) Stephen Hawking (1) Stereotypes (1) Strategic Thinking (1) Super Size me (1) Suze Orman (1) Sweets Raku (1) Taco Trucks (1) Target Marketing (1) Team (1) Teamwork (1) Television (1) Teri Sanders (1) Texas (1) Thanksgiving (1) Tim Burcham (1) Timothy Sandoval (1) Toolkit (1) Tough (1) Tough Economy (1) Train (1) Tucson (1) Tweets (1) United President's Club (1) Vernon Kahe (1) WBAI (1) Watters Garden Center (1) Whitney Anderson (1) WikiHow (1) Wills (1) Winnipeg (1) Wisconsin Public Television (1) Women's March on Washington (1) Woodford Reserve (1) Yarnell (1) Yarnell Fire (1) Year in review (1) Year of the Sheep (1) Yellow Pages (1) accidental fundraiser (1) administration (1) adventures (1) assessment (1) astronomy (1) beliefs (1) birthday (1) board of governors (1) board service (1) breaking up (1) brochures (1) budget cuts (1) business practices (1) career (1) career development (1) cats (1) cliques (1) community radio (1) conversations (1) difficult people (1) dinner parties (1) donor focused (1) donor pyramid (1) election 2016 (1) end of relationship (1) essay (1) executive director (1) federal funding (1) firefighters (1) for profit (1) high school (1) hotels (1) ikigai (1) inspiration (1) jetpack (1) job seeking (1) keynote (1) leadership (1) lemons (1) loss (1) mentoring (1) millennials (1) monthly giving (1) motivation (1) multicultural (1) nomination (1) oklahoma city (1) organizational culture (1) outstanding professional (1) peoria (1) personal growth (1) potlucks (1) productivity (1) receptions (1) recognition (1) red flags (1) remembrance (1) sales (1) san francisco (1) scholarships (1) science (1) setbacks (1) star thrower (1) starfish (1) sustaining members (1) tempe (1) thirtysomething (1) three cups of tea (1) to do (1) transformational (1) vlog (1) volunteers (1) wildland fire (1) winslow (1)