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This is our soapbox on philanthropy, fundraising, the charitable sector, and the world. For more information, visit GoalBusters.net or call 888.883.2690.

Sunday, April 26, 2020

What We Should Really Fear Right Now



Nearly everyone on the planet is currently a part of something that has already changed the world. The global experience of the COVID-19 pandemic is something everyone is sharing. It is changing our communities, our culture, and each of us individually. The world we return to will not be the same as the one we had. Some of those changes will be painful, and others will improve our world. Not everyone sees that. I’ve been thinking a lot about how different people are coping with their circumstances. I’ve also been angry about how unethical people are profiteering and fearful about how others are using this crisis as an excuse to take actions they’ve always wanted to take.

A few years ago, I was confronted with an organization that I felt was taking improper advantage of inexperienced fundraisers, specifically targeting those working at religious organizations. While I am not religious myself, I thought that this was unethical. Their actions seemed purely profit-driven, cloaked in philanthropy. It led me to coin one of my “Jimisms” which is a thought or concept I have that becomes a regular saying or quote. This one was, “The only things nonprofit organizations have to fear are the charlatans, the ignorant, and the angry.” I’ve thought about that a lot as I’ve seen people reacting to or using the COVID-19 crisis for personal benefit.


During this crisis, nonprofit fundraisers should be fearful of the charlatans. These individuals are profiteering off of the fear people have during this stressful time. Every person who becomes the victim of someone selling false cures or solutions loses a bit of trust, and that will harm all of us. Trust is the most important relationship we have with our donors. If they are trusting less, our work will be increasingly difficult.

The ignorant in this situation are those individuals who genuinely don’t understand what we are facing and who want to immediately force us back into risky activities that will lead to
further infections and deaths. The ignorant are also those who do not understand how a nonprofit organization works. They might think that you should work only as a volunteer. They do not know that each nonprofit is a business; instead of profits going to the few in power, financial gains are invested in the organization. Of course, there are exceptions to this. Some unethical people are running nonprofit organizations. But for the most part, the vast majority of money raised is reinvested in serving our communities.

Finally, we have the angry. They are furious about, well, everything. They are angry that their regular routines are disrupted. They are angry because they have to follow “someone else’s rules.” They are angry because they often perceive that some in our society are getting a free ride while they have to work so hard. They also tend to be very selfish and do not understand service or philanthropy. 

The three groups of people I just described were probably very much like this before COVID-19. A person doesn’t become a jerk because of a crisis. However, those emotions and attitudes are being amplified and revealed more clearly.

I’d like to add one more thing nonprofit fundraisers should fear. That is the people in decision making positions who are using the challenges we are facing as an excuse to take actions they wanted to take in the first place. They are using the crisis as a shield to fire or furlough people, to cut services and benefits, or to close facilities. These actions may be genuinely required in some circumstances. But I have already seen many examples of people taking such steps when they are not necessary. That person merely desires them. Anyone who falls into this category and makes such decisions is quite unethical and bordering on morally corrupt.

While there are a lot of concerns, fears, and uncertainties at this time, I’m optimistic that the kind, generous and compassionate people in the world far outnumber the “charlatans, the ignorant and the angry.” You just have to do your part to help some find the confidence to prove it. Remember, “you should be fundraising now!” If your mission was valuable to the people you served before this crisis, it is likely more important now. People need arts, social service, mental health, a clean environment, and all the other types of nonprofit organizations. If they loved you before, they love you now. If you serve people, pets, or the planet, you are providing an essential service.

Monday, March 2, 2020

Alice Ferris to Receive Founders’ Medallion From Largest Community of Fundraisers in the World


Alice Ferris, ACFRE, CFRE, MBA will receive the AFP
Founders’ Medallion at AFP ICON in Baltimore on March 29th

The Association of Fundraising Professionals (AFP), the largest community of fundraising professionals in the world, will honor long-time fundraiser Alice Ferris, CFRE, ACFRE, with its Founders’ Medallion for her extraordinary contributions to the organization and the fundraising profession. Congratulations Alice! We are so proud of you!

(Reprinted from the AFPGlobal.org)

(Arlington, VA)  The Association of Fundraising Professionals (AFP), the largest community of fundraising professionals in the world, will honor long-time Arizona fundraiser Alice Ferris, CFRE, ACFRE, with its Founders’ Medallion for her extraordinary contributions to the organization and the fundraising profession at its upcoming international conference, AFP ICON 2020, in Baltimore, Md.

The AFP Founders’ Medallion is presented to members who, through their dedication to the principles of ethical and effective fundraising, honor the legacy of AFP’s founders: Harry Rosen, Benjamin Sklar, Abel Hanson and William R. Simms. Recipients must have been members for at least 20 years, served with local chapters and at the international level, and worked to foster the development of the profession and the fundraising community throughout their careers.

Ferris is the founding partner and chief executive of GoalBusters, a consulting firm in Flagstaff, Ariz., focusing on small nonprofits. Through her consulting firm, she is currently supporting fundraising activities for KAWC Colorado River Public Media and Border Radio in Yuma, Ariz., the Experimental Aircraft Association in Oshkosh, Wisc., and Lowell Observatory in Flagstaff, Ariz., among others.

Prior to launching her consulting firm, Ferris served as director of development and similar positions for a variety of organizations, including Lowell Observatory, Flagstaff Medical Center and KNAU Arizona Public Radio, all located in Flagstaff. At each organization, she vastly increased membership and fundraising numbers, such as leading KNAU to its first $1 million fundraising year.

Ferris has more than 30 years of affiliation with public broadcasting and has appeared on numerous public television and radio pledge drives, including national PBS fundraisers for Downton Abbey, Ken Burns: America’s Storyteller and Suze Orman’s Financial Solutions for You.

"It was a total shock to get the call from AFP President and CEO Mike Geiger asking me to accept this honor,” Ferris said. “Honestly, I thought he was calling me to serve on a task force to select the next recipient! AFP has been such an ingrained part of my professional identity for so long that it has always felt natural for me to volunteer and give back. The list of members who have received the Founders' Medallion includes people whom I consider part of AFP's fabric, and whom I respect as fundraising trailblazers and change-makers. And, luckily for me, a few of them I consider mentors and friends. I'm sure that they, like myself, did not commit to service to AFP and the profession for the recognition—my volunteerism is an inherent part of my calling to be a fundraiser. So this is an unexpected privilege and a gift."

An active volunteer with AFP for decades, Ferris has served as president of the AFP Northern Arizona Chapter on three separate occasions over the last twenty years—as well as every other chapter position, including multiple times as chair of the AFP Arizona State Conference. On the international level, she was on the board of AFP Global for eight years, including two years as vice chair of member and chapter services. Over the years, Ferris has held leadership roles in all areas of association operations, including credentialing, awards, membership, chapter development and fundraising.

Ferris was the 90th professional to receive the Advanced Certified Fund Raising Executive (ACFRE) credential, the most rigorous certification process available to professional fundraisers and which has only been conferred to 114 fundraisers around the world. She is also a three-time recipient of the Northern Arizona Chapter’s Fundraising Professional of the Year award.

“When you think of service and AFP, Alice Ferris comes top of mind,” said Mike Geiger, MBA, CPA, president and CEO of AFP. “She has contributed so much to AFP over the years, and her efforts have improved so many different aspects of our association and the community of fundraisers worldwide. This honor is so well deserved, and on behalf of the board and staff of AFP, I want to thank her for everything she has done for fundraising.”

Ferris earned her Bachelor of Arts with a double major in Radio-TV-Film and Economics and her Master of Business Administration with a double major in Accounting and Management from the University of Wisconsin-Madison. She obtained her Certified Fund Raising Executive (CFRE) in 1999 and is certified through 2020. She received her ACFRE in 2010 and has been an AFP Master Teacher since 2006.

The 21st AFP member to receive the Founders’ Medallion, Ferris will receive the honor during the Opening General Session of AFP ICON 2020, the largest gathering of fundraising professionals in the world, March 29, in Baltimore, Md.

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Sunday, May 26, 2019

Ikigai and the Modern Fundraiser

Cute, but not a way to live.
I love my work. Really, I do. 

Like me, most of my friends who have made fundraising a career like their work overall. But I see far too many of us scampering on the big hamster wheel, trying to keep up with the continual demands of the charitable sector. There's always another budget number to hit, another event to manage, another proposal to write, and "other duties as assigned."

Beth Kanter and Aliza Sherman's book, The Happy, Healthy Nonprofit: Strategies for Impact without Burnout, highlights some incredible stories of how badly things can go when nonprofit professionals ignore self-care. Yet we continue, as a sector, to emphasize that our passion and drive to change the world is enough.

While there are a lot of discussions about finding "your why" and focusing your passion, in reality, it's not just about that. To make a sustainable difference in the world, we need to take care of ourselves.

In Japanese culture, there is a concept called ikigai, loosely translated to "your life's purpose." If you Google this word, you'll find many articles about applying this concept to your life, including this one on Medium. 


Illustration from Toronto Star
The basic idea of ikigai is that to feel fulfilled with your life's purpose, you need four spheres in balance:

  • What you love to do
  • What you are good at
  • What the world needs
  • What you can be paid for

If you are able to do what you love, and you're good at it, you are pursuing your passion.
If you are able to do something you're good at, and you can get paid for it, you've discovered your profession.
If you can be paid for something that the world needs, you have a vocation.
If you are doing what the world needs, and you love it, you have your mission.

I've been presenting on this topic for the last year and struggling with it personally for much more than that. When you're thinking about your life's purpose, what's missing for you? What sphere is out of balance?

I've been using several tools over the past few years to work on my personal sense of ikigai. I'm writing a series of blog posts in the coming weeks to highlight each tool and provide tips on how to work on your own ikigai. To be notified when the next post is available, subscribe to this blog on the right, or follow us on Facebook or Twitter.

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